HOW TO RECEIVE DIGITAL TICKETS PURCHASE AT RIO CARNAVAL CENTER

---

 Now your Grandstands Tickets for every Sambadrome Sector is Digital tickets (QR code).

The digital tickets will be available 15 days before Carnival. We will contact everyone by Whatsapp and e-mail. For any doubt or question you can Whatsapp us at +5521 98379-5068.

After purchase, first you receive our Voucher by email (which is your purchase confirmation) and then We will contact you by Phone (Whatsapp) and E-mail to INSTRUCT how to make the ticket transfer to your QUENTRO APP.

Sambadrome uses Quentro app for entrance. You will need to downlowd Quentro app on your phone and show the QR code at Sambadrome entrance.

NO PICKUP TICKET REQUIRED.

– Download the QUENTRO app on your Phone.

– CREATE A QUENTRO ACCOUNT IN THE APP.

Our offical whatsapp is bellow for any doubt.
+55 21 98379-5068 (Phone and WhatsApp)

We will transfer the tickets from our Quentro account to the buyer Quentro Account. Only by February 2027.

Stay tuned for recommendations!

• Keep your phone Charged, We will scan the QR code in the Quentro app upon entry. Make sure your cell phone is charged when you arrive at the event location.
• Use your QUENTRO account to enter the application, use a valid email, preferably the same one used to purchase your tickets with us, also using the same details as the ticket buyer.
• Verify your Personal Details. Avoid identification problems! Check your account and ticket details before entry to ensure everything runs smoothly.
• Buy Rio Sambadrome Tickets in Advance. Don’t wait to buy your tickets last minute so everything is already organized when you enter.
  
  

ATTENTION FOR THE RULES:

1. DIGITAL TICKETS, once delivered and confirmed by the customer, will no longer be possible to cancel.
2. DIGITAL TICKETS are non-transferable.
3. PHYSICAL OR DIGITAL TICKETS, once delivered, the responsibility will fall to the CUSTOMER/RECEIVER.
4. IN THE EVENT OF LOSS, THEFT OR THEFT OF PHYSICAL TICKETS OR THE DEVICE WHERE THE DIGITAL TICKET WAS ACCEPTED, it is the CUSTOMER’S responsibility and cannot be replaced or canceled by our company.

FRISA AND CAMAROTES STILL PHYSICAL TICKETS AND NEED TO BE PICKED UP AT THE SELECTED LOCATION.

ENJOY YOUR RIO CARNIVAL AT SAMBADROME !

HAVE FUN !